Maintenance & Support
IT Support Retainer
Scheduled maintenance and priority support under a monthly retainer.
A monthly IT support agreement for organisations without a full-time IT team. You get a named contact, scheduled maintenance visits and priority response when something goes wrong.
We look after computers, network, Wi-Fi, CCTV, email and the systems you depend on, and report on what we did and what needs attention.
Pricing depends on users, sites and systems. We provide a fixed monthly quote after a short assessment.
Specifications
- Coverage
- Computers, network, CCTV, email and software
- Response
- Priority, with agreed targets
- Visits
- Scheduled maintenance
- Reporting
- Monthly or quarterly
What’s included
- Initial assessment and documentation
- Scheduled maintenance visits
- Remote and on-site support
- Security updates and backup checks
- Regular reports
