Service 11

Technology & Digital Capability Development and Capacity Building

Help your people use technology confidently and consistently.

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  • PBZ Bank

    Bank
    PBZ Bank
    Account name
    Extrion Tech
    Account number
    045 195 9000
  • Mixx by Yas

    Number
    +255 674 020 223
    Name
    Habiil Jamal Salim
  • Lipa Namba

    Lipa Namba
    16172192
    Name
    EXTRION TECH

Overview

Executive & Enterprise Training

We build internal capability so organisations can confidently use, administer and govern the technology they deploy.

The problem

Even the best system fails if people do not trust it, understand it or know how to keep it secure.

Technology & Digital Capability Development and Capacity Building

What we deliver

Service components

Digital literacy, software training, cybersecurity awareness, system-specific training, workflow adoption, administrator training and technology orientation.

  1. Executive technology briefings

    Short, plain-language sessions that help leaders make informed technology decisions.

    • Plain language
    • Decision focus
    • Q&A
  2. Enterprise software training

    Role-based training on the business systems your staff use every day.

    • Role-based
    • Hands-on
    • Guides
  3. Cybersecurity awareness

    Practical sessions on phishing, passwords and safe handling of information.

    • Phishing
    • Passwords
    • Safe habits
  4. System administrator training

    Technical training so your own team can administer and support systems.

    • Administration
    • Troubleshooting
    • Best practice
  5. Digital literacy

    Confidence-building training in everyday digital tools for all staff.

    • Everyday tools
    • Email & files
    • Online safety
  6. Workflow and process training

    Training on new processes so teams follow them the same way.

    • Process walkthroughs
    • Checklists
    • Practice
  7. User adoption programmes

    Support that helps staff accept and fully use new systems after launch.

    • Champions
    • Follow-up
    • Feedback
  8. Technical handover and documentation

    Clear documentation and a structured handover when a system goes live.

    • Manuals
    • Handover sessions
    • Support plan

Training Platforms & Tools

Training people remember and use.

The learning platforms, meeting tools, labs and documentation we use to build skills and support adoption.

20 technologies

How We Train Teams

Programmes that stick

  1. Moodle + Kahoot! + Loom

    Blended staff programme

    Online modules, live quizzes and short how-to videos staff can rewatch.

  2. VirtualBox + Proxmox VE

    Administrator labs

    Practice servers where administrators learn without touching production.

  3. Phishing simulations + Kahoot!

    Security awareness campaign

    Agreed phishing tests followed by short, engaging lessons.

From skills gap to confident teams

How we train your people

Training built around your systems and your people, with practice on real tasks and support after the course ends.

  • 06Clear stages
  • 6Deliverables you keep
  • Your sign-off at every stage
  1. Step 01 3–5 days

    Training needs analysis

    Short surveys and interviews show current skill levels, roles and the outcomes leadership expects.

    You receive: Skills gap report

  2. Step 02 1 week

    Curriculum

    A tailored programme with modules, exercises and schedules that fit around operations.

    You receive: Curriculum & timetable

  3. Step 03 Programme-based

    Hands-on sessions

    Practical, interactive sessions on your own systems, on site, online or blended.

    You receive: Delivered sessions

  4. Step 04 1–2 days

    Assessment

    Practical tasks and quizzes confirm each participant can apply what they learned.

    You receive: Results & certificates

  5. Step 05 With each module

    Reference materials

    Quick guides, recordings and checklists so knowledge stays in the organisation.

    You receive: Guides & recordings

  6. Step 06 1–3 months

    Follow-up support

    Refresher sessions and a support channel help people turn training into everyday habits.

    You receive: Follow-up sessions

Business outcomes

What changes for you

  • Higher adoption.
  • Fewer avoidable errors.
  • Better use of systems.
  • Improved security awareness.
  • Stronger internal capability.

Technologies & capabilities

Training / Capacity Building Cybersecurity awareness Administrator training

Deliverables

  • Design and documentation
  • Implementation, testing and handover
  • User and administrator training
  • Support and maintenance options

FAQ

Common questions

Can training be tailored to our own systems?

Yes. Sessions start with a training needs analysis and are built around the systems and workflows your teams actually use.

Talk to us about executive & enterprise training

Your technology should make work easier, not create more work. Tell us what you are trying to solve, and we will help you map the right solution.

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